Citi has appointed Christine Lam as head of operations and technology (O&T) for Asia Pacific and Angel Ng as country business manager (CBM) for Hong Kong, with immediate effect. Ng succeeds Lam as Hong Kong CBM.
In her position as head of O&T for the region, Lam is responsible for the management of Citi’s technology infrastructure and applications development, and operations delivery in Asia covering all banking segments and businesses. In addition, she is responsible for the management of the Citi Service Centers in Asia that support Citi’s global businesses. Based in Hong Kong, Lam joins Citi’s Asia Pacific executive committee in her new role, reporting to Citi Asia Pacific CEO Francisco Aristeguieta.
As CBM, Ng has overall responsibility for Citi’s consumer banking business in Hong Kong, covering retail banking, wealth management,insurance, credit cards, mortgages and consumer lending. Ng reports jointly to Anand Selvakesari, Asia Pacific head of consumer banking, and Weber Lo, Citi country officer and CEO for Hong Kong and Macau. Ng will also assume the role of chief executive for Citibank (Hong Kong) Ltd.
Lam joined Citi as a management associate and has since held numerous and diverse management positions in Hong Kong, Canada and the Asia-Pacific region. Prior to being appointed to the current regional role, she was the country business manager for Citi’s consumer banking business in Hong Kong and Macau. Over the years, Christine has held a variety of line and staff positions in retail banking, operations and technology, transaction services, corporate and investment banking in both Hong Kong and in a regional capacity.
Ng first joined Citibank in 1998 as head of segment marketing, overseeing the marketing efforts for the priority banking proposition, deposit, research, and the strategic planning for banking and credit card products. She subsequently held several leadership positions within the bank including director of marketing for banking and Diners Club Card, director of wealth management, and director of cards business.