Senior Fund Operations Manager

Sydney

Asset Management

Permanent

Reporting to the Head of Operations the successful candidate will specifically focus on achieving comprehensive service delivery to internal and external clients and will be responsible for actively participating in client meetings along with Relationship Management.

The Fund Operations Manager is a change agent, with the ability to identify areas for improvement including systems, processes and strategic resource management and planning.

The role of Fund Operations Manager has overall responsibility for the operation, output and service delivery of the team. It oversees approximately up to 30 staff including the focused development of a number of direct reports.

The role is responsible for leadership and full accountability for the following:

• Contributory leadership participation with the Management Team
• Active participation in client presentations and meetings (as required)
• Full service delivery to clients in line with SLAs
• Headcount management for the function
• Supporting the overall service delivery of the Fund Administration Department via cross-team co-operation/communication

Reporting includes:

• Unit Pricing
• Tax Reports
• Distributions and Taxable Income
• Tax Returns
• BAS/GST Reporting
• Statutory Financial Reports
• APRA /ABS Returned

Responsibilities:

• Lead, manage and support respective Teams in delivering all contracted services to clients to targets (escalation, back–up, mentoring and counsel), including supporting staff
• Developing a Client Focused Culture within the team, ensuring that staff are uncompromising in the delivery of BAU excellence

Skills Required:

• 10 years+ experience within the fund services industry
• Proven track record within Fund Administration and/ or
• Proven track record with accounting and/or audit
• Proven change management capability
• Ability to demonstrate strong people leadership and management capability
• Ability to foster and maintain strong interpersonal relationships both internally and externally
• Technical accounting ability
• Operational decision making
• Change management
• Client focus