Asset Management
Contract or Temporary

The Client Account Manager is responsible for managing all aspects of a portfolio of clients in order to build and maintain effective client relationships  and deliver superior client service, ensuring all trustee obligations/operational activities are met in a timely manner.

Ideal candidates will have around 5+ years’ experience in unit trust, managed funds, Trustee and client services experience from either a fund manager, custodian or fund services firms.

  • Ensure delivery of service and operational excellence in activities in accordance with policies. 
  • Manage Client Relationships across clients including maintaining client relationship plans & conducting regular client visits.
  • Ensure timeliness of all scheme regulatory lodgements.
  • Assist Senior Manager and Senior Client Manager to ensure compliance is managed appropriately in accordance with compliance plan controls.
  •  Assist Governance Manager in monitoring service providers including investment managers, custodians/prime brokers and administrators.
  • Assist with the on-boarding and integration of new business.
  • Manage the off-boarding of schemes that are winding up.
  • Develop & maintain operational relationships with key service providers.
  • Maintain and manage the compliance system for assigned schemes.
  • Present at the Board and Compliance Committee meetings as and when required.
  • Participate in disclosure document and fund promotion material due diligence if required.
  • Manage and oversee the billing for assigned clients.
  • Review regular reports provided by each client for compliance with scheme/trust reporting and disclosure requirements.
  • Escalate any legal/regulatory red flags to senior members of the Client Management Team.
  • Ensure all regulatory lodgements (annual financial statements, tax returns and annual distributions) are completed at year end in a timely manner in accordance with policies and procedures.

Education requirements

  • Business/Accounting/Economics/Law degree desirable, though any tertiary qualification would be acceptable with appropriate experience.

Experience requirements

  • Ideally 5 years’ experience in Financial Services.
  • Excellent client management skills and relationship management experience.
  • Strong knowledge of the managed funds industry and operational experience (custody/prime broker and administration) relating to managed fund.
  • Strong process management skills.
  • Excellent time management skills.

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