Opportunities

Client Service Associate

Written by Anton Murray Consulting Consulting on .

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Location: Sydney

Salary description: $55,000 - $60,000 + super

  • $50-100k AUD Equivalent
  • Permanent
  • 1 to 3 years of experience

Our client is a leading firm seeking sharp, well spoken junior candidates with 6 months + experience in financial services to join their Client Services team.

This is a great opportunity to build a long term career in a stable permanent role in a nurturing environment

The purpose of this role is to manage and deliver on the day to day administrative requirements applicable to the management of investment schemes, including property funds and bond products.

You’ll be focused on the delivery of services to a range of asset manager and corporate clients, the Client Services Associate is responsible for the delivery of high-quality service to clients and investors

Task Responsibilities

  • Understand each stage of the funds registry administration life cycle applicable to an unlisted fund.
  • Understand the client and the client’s business goals and objectives.
  • Understand the processing checklists and business rules per fund and issuer.
  • Professionally liaise/respond to investor, adviser and client queries and task escalations in a timely and accurate manner per agreed Service Level Agreements.
  • Process validation, batching and data entry of applications, transfers, static transfers and redemptions in line with process requirements and SLA
  • Ensure effective and accurate communication with all stakeholders.
  • Identify and recommend improvements to current procedures, risk management, processes and client servicing arrangements.
  • Respond to client with professionalism

Ideal backgrounds:

  • University graduate
  • Some prior experience in financial services, ideally funds, wealth management or banking
  • 6 months or more prior experience in financial services or client service focused roles.
  • Strong communication skills.

This role will look to pay up to $65k including super + bonus depending on prior experience level.

Contact Us in Sydney

LEVEL 26, 1 BLIGH STREET
SYDNEY NSW 2000

Phone:+61 2 8246 8900

Hiring Staff: hire@antonmurray.com

Seeking Work: apply@antonmurray.com

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