Opportunities

Client Services Representative – 12-month contract

Written by Anton Murray Consulting Consulting on .

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Location: Sydney

Salary description: Up to $60k depending on prior experience

  • $50-100k AUD Equivalent
  • Contract or Temporary
  • 1 to 3 years of experience

Our client is seeking a Client Services Representative to join their team on a 12-month contract in their Sydney office.

This is a junior client services role where you will primarily interact with internal clients, and perform routine operational tasks in the life-cycle of transactions including billing, payments, data entry, reporting and responding to client queries.

Responsibilities:

  • Provides quality support to clients with moderately complex transactions and processes on a daily basis.
  • Under general supervision, assists clients by responding to phone, email and other inquiries regarding company products, services and procedures.
  • Responds to straightforward client questions  and provides more advanced technical assistance.
  • Investigates errors in client accounts and statements.
  • Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures.
  • Reviews daily open items to ensure proper follow-up and closure

The ideal candidate will have a Bachelor’s degree, along with a few years of post-uni experience in financial markets client services.

This is an entry level position, although a fantastic opportunity to gain client services experience with a global investment bank, on an interim 12-month contract basis.

Contact Us in Sydney

LEVEL 26, 1 BLIGH STREET
SYDNEY NSW 2000

Phone:+61 2 8246 8900

Hiring Staff: hire@antonmurray.com

Seeking Work: apply@antonmurray.com

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