Client Services Account Manager

Written by Anton Murray Consulting Consulting on .

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Location: Melbourne

Salary description: $80,000 - $85,000 inc super.

  • $50-100k AUD Equivalent
  • Permanent
  • 3 to 7 years of experience

Our client is a well-established and growing financial services business looking for a hands-on Client Services Manager to join their team.

The Client Services Manager will manage the delivery of the day-to-day administration of clients funds whilst developing and maintaining a strong relationships with a portfolio of clients by being the main point of contact for the client.

Primary Responsibilities:

  • Understanding the business’ capabilities and service, and effectively communicates all offerings to clients
  • Work closely with the Team Leader to develop and maintain fund checklists for accurate processing and validation
  • Regularly meet with portfolio of clients in person reviewing their services and any investor projects.
  • The ability to professionally liaise with Clients, Investors and Advisors and respond to queries in a timely and accurate manner per agreed Service Level Agreements  exceed client’s expectations
  • Ensuring all client registry reports are carried out in a timely and accurate manner per agreed Service Level Agreements
  • Project manage and execute where required client Distributions, e-communications and meetings
  • Provide support, training, guidance and back up to other team members as required.
  • Work closely with other team members to ensure all daily deadlines are met

The ideal candidate will have Client Services, Account Manager and/or Operational experience from share registry, stockbroking, wealth management, funds management, custody sector with strong communication skills, a can-do attitude, and be happy to roll up their sleeves and get involved when needed.


Contact us in Melbourne


Phone:+61 3 9900 6333

Hiring Staff: hire@antonmurray.com

Seeking Work: apply@antonmurray.com

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