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Corporate Banking – Client Services Officer

Written by Anton Murray Consulting on .

Location: Sydney

Salary description: Up to $70k base

  • $50-100k AUD Equivalent
  • Permanent
  • 3 to 7 years of experience

Our client is a leading global corporate bank. They are seeking an experienced corporate banking operations candidate with impeccable communication skills and 5+ years’ experience across either corporate loans, trade finance, supply chain, payments, or guarantees to join their team in a front line client services role.

Candidates must be currently based in Australia to be considered.

The successful candidate will be responsible for being a main point of contact for corporate banking clients and providing front line client service throughout the client life cycle as well as assisting with loan servicing duties and client static data input/monitoring.

Responsibilities

  • Manage clients’ enquiries & complaints
  • Handle all account management related enquiries (bank statement / balance check / update of  board resolution / account details / audit request)
  • E-banking support
  • Coordinate with Implementation Manager for proper client handover post implementation and collect and store executed clients’ documents
  • Single point of contact of e-banking clients and route to regional e-banking when request is system / product related
  • Manage daily and monthly account monitoring tasks related to AML
  • Prepare and validate facility agreement (coverage / vanilla facility only)
  • Prepare facility letter and security documents
  • Liaise with Legal if client requests to change the standard facility letter
  • Send contract to client and chase for signature
  • Due diligence and conformity check
  • AML queries and reporting
  • Communicate to the business and compliance with daily and monthly AML reports
  • Contact clients for further information in relation to their payments due to compliance escalations.

Experience Required

  • Client Services experience
  • 5+ years corporate banking operations experience and knowledge of corporate banking products
  • Domestic corporate banking experience
  • Strong written and spoken communications skills
If you are interested in this position please email your resume in strictest confidence to apply@antonmurray.com, or click through the Apply Now function below. Feel free to reach our Sydney team on +61 2 8246 8900 to discuss this position in further detail.
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