Desktop Support Analyst – Initial 6m contract

Written by Anton Murray Consulting Consulting on .

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Location: Melbourne

Salary description: $40 - $59.99 per hour

  • $50-100k AUD Equivalent
  • Contract or Temporary
  • 3 to 7 years of experience

Our client is a global financial services business looking for a Desktop Support Analyst to join on an initial contract.

Position Overview:

  • Problem and fault resolution at desk-side and remotely, to include maintaining, configuring and troubleshooting applications on Desktops/Laptops. Ensure documentation is devised and maintained to corporate standards.
  • Provide a concierge service for both high profile and standard Audio Visual and Video Conference related meetings.
  • Ensure that hardware is available for new starters. (Desktops/Laptops, etc.)
  • Ensure systems access is removed from all departing staff as appropriate.
  • Assist with the support and testing of the Disaster Recovery environment, including the regular replacement of Desktop hardware.

What you will bring:

  • Experience in incident management, problem management and change management processes will be very important to this role.
  • Familiarity with Active Directory, Microsoft Operating Systems, Virtual Applications, SCCM, Group Policies, TCP/IP, Printing, Networking. Microsoft Certification is desired, and candidate should be able to demonstrate evidence of academic achievement.
  • Knowledge of Windows 10 and Macintosh (operating system and MDM solutions) would be beneficial.
  • Experience of working in MER environments and providing Smart hands assistance to remote teams.
  • Experience with ‘Best Practice’ methodologies such as ITIL, Six Sigma & Prince.
  • Extensive experience with systems applications and PC, office or desktop tools, including prior client servicing experience. To include installing, troubleshooting, and repairing personal computers.

The ideal candidate will have 2+ years of experience in a similar desktop and systems environment. A competitive hourly rate will be on offer.

Contact us in Melbourne


Phone:+61 3 9653 9222

Hiring Staff: hire@antonmurray.com

Seeking Work: apply@antonmurray.com

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