Our client is a leading debt markets trading intermediary focussed on Fixed Income and Money Market dealing for Institutional and Semi Government clients.  They are seeking an additional headcount to help manage their clients investing in the money markets.

The candidate can either be a proactive, ambitious recent graduate or someone who has some experience gained in financial services (up to around 4 years’ experience) seeking a new role and career in a leading firm.

The ideal applicants will have between 6 months to 4 years’ prior experience in client services, client account management, or operations  ideally with some understanding or experience in Debt markets (Fixed Income, Money Market, Term Deposits).

Responsibilities:

• Client Services: providing a specialised client support and guidance, with regards to queries relating to their investments.
• Client Onboarding/AML: Onboarding of new clients, and maintenance of existing clients records in accordance with the relevant regulatory guidelines and internal policies and procedures
• Performing any day to day functions including the monitoring of any client requests via email/phone and resolution of queries within SLA’s.
• Compliance – operating the business in compliance with regulations, policies and service agreements.
• Participation in any internal business projects and initiatives as both a subject matter expert and contributor to ideas and change processes

Requirements:

• The ideal applicants will have between 6 months’ and 4 years’ prior experience in client services, client account management and ideally some understanding or experience in Debt markets
• Degree in Economics, Commerce, Business etc
• Ability to work under pressure and manage several initiatives simultaneously
• Industry knowledge on Regulatory requirements and standards
• Professional communication, strong written and verbal communication with a high level of attention to detail.
• Intermediate to Advanced computer literacy in MS Office and CRM solutions desirable.