Our client is a global financial services institution looking for an experienced Senior IT Business Support Analyst to join their business in Melbourne.

The successful candidate will join the business on an initial 12-month contract with the possibility of further extension, paying up to around $65 per hour + super  ($140k per annum equivalent).

Key Responsibilities:

• Assisting in devising hardware and software solutions using personal computers (PC), data communications equipment, terminals, electronic office equipment and desktop tools.
• Analysis of system needs, handles problem resolution, provides quality assurance reviews and trains partners on use of various tools.
• Provides technical support to all Asia offices.
• Performs Project Manager responsibilities as needed and keeps abreast of new technology.
• Researches and resolves PC hardware and software and/or mainframe software problems.

Key Skills and Knowledge:

• Several years of technical experience with IT infrastructure, system applications and PC, office and desktop tools.
• Good working knowledge of and troubleshooting experience in Office 365 (cloud and premises), Outlook, Lotus Notes and Sharepoint.
• Good understanding of  LAN/WAN systems, IP networking, storage network technologies, virtualization, and Citrix.
• High level communication and project management skills.

This role will look to pay a competitive hourly rate for a candidate with the appropriate skills, knowledge and experience.