Sydney
Wealth Management
Permanent

Our client provides a full brokerage service to individual clients investing in both domestic and international equities, and wealth management services including financial planning, margin lending and managed funds investments.

A key function of the Adviser Assistants role is the ability to deal confidently with Private Client Advisors and their HNW clients in a high volume, time critical environment.

The ideal candidate will come with 1-3 years’ experience in a retail equity trading client services or operations role, and ideally would have completed their RG146. 

RESPONSIBILITIES:

Extensive interaction with Advisers and clients including, but not limited to:

  • Act as liaison between dealing desk, internal departments, external organisations, service agents, and clients 
  • Answer all incoming client calls and respond to client email queries 
  • Taking and placing orders (IRESS)
  • Managing bulk trades (IRESS)
  • Executing BPOs 
  • Preparation and collations of all information required prior to client meetings including, Financial Summary reports, portfolio performance, preferred stock recommendations and research etc, 
  • Monitor and liaise with Advisers on any failed settlements and provide daily reports
  • Supervision of self-managed super funds (SMSF); payment of minimum pensions and tax appropriate concessional and non-concessional contributions 
  • Assisting with settlement queries
  • Preparing daily Cash Management Trust (CMT) redemptions and lodgements of term deposits
  • Assistance with Floats/IPOs/Placements/Corporate Actions
  • Post client meetings, work with Advisers regarding action points, delegation of these action points and ensuring these are all completed. 
  • Provide advisers with post meeting email to ensure clients are continually updated
  • Provide clients’ accountants with tax reports and liaise with them regarding reporting queries 
  • Quoting market prices on indices, ordinary shares and options
  • Management of upcoming corporate actions, Floats, IPOs
  • Liaising with Advisers regarding details, timeline and participation in Corporate Actions

QUALIFICATIONS/ EXPERIENCE:

  • Previous customer and client relation experience within a professional environment preferably within the stockbroking / wealth management industry
  • Previous experience managing the after-sales service and ongoing relationship including client satisfaction levels and enhancing the service level
  • Degree Qualified within a Banking related discipline
  • RG 146 (ideally – if not will be paid for to study)
  • Excellent communication and influencing skills
  • Ability to work under pressure and to tight timeframes within a team
  • Goal-oriented with demonstrated drive and initiative.

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