Wealth Management

Wealth Management

Client Services – Wealth Management FinTech

Posted by Anton Murray Consulting on . Posted in

This role would suit someone with at least one year’s client services experience in an assistant adviser, desk assistant, client services or an equities support environment, seeking to get into a client-facing, Account Management role.

Account Managers are accountable for the ongoing relationships with, and provision of exceptional client service to, the advisers and support personnel of each of these clients.

Account Managers are also responsible for maintaining good working relationships with each of their internal partners, including IT, Onboarding and Data Services.

Responsibilities:

  • Develop a deep understanding of assigned clients including but not limited to business strategy and model, trading patterns, key clients and their requirements
  • Develop strong relationships with advisers and key personnel.
  • In conjunction with the Snr Account Manager / Business Head, meet with clients from time to time including social functions.
  • Performance of regular client calls/visits including publishing written agendas, post meeting minutes and outstanding action items, regular reporting of progress and follow up actions
  • Work closely with the AM and Product Team
    to ensure seamless adoption of new clients
  • Client training as required
  • Take ownership of all aspects of risk associated with the client, including unmatched and failed trades, service issues with regulatory/compliance implications.

Requirements:

  • Impeccable communication and presentation skills
  • Minimum of one year’s experience within a broker environment with client interaction
  • Some equity markets System’s knowledge, CHESS, IRESS etc
  • A strong knowledge of the Australian stockbroking industry

Private Client Adviser

Posted by Anton Murray Consulting on . Posted in

We are seeking mid- to senior-level equities advisers to join a leading boutique firm in Melbourne with highly respected institutional sales, corporate finance and equities research teams.

They have strong research capabilities with exceptional deal flow in mining and energy, health and technology. They are seeking to hire 2 additional Advisers into their wealth management team.

These may be mid-level brokers looking for deal flow, or a senior brokers that just needs a platform to run their own business.

Advisers have access to:

  • A quality in-house research team with strong industry knowledge and technical skills
  • Regular corporate finance deal flow
  • Best-in-breed systems and technology
  • A highly competitive remuneration structure;
  • Full back-office support with access to leading platforms, products and resources; and
  • Exposure to a range of corporate activities, including IPOs, placements, convertible notes etc. across a broad range of industries.

Institutional Equity Middle Office – Analyst/Associate

Posted by Anton Murray Consulting on . Posted in

Our client is a leading institutional equities trading firm seeking an additional hire to support their equity sales trading team.

Ideal candidates will have over two years’ experience in equity middle office, bookings, trade support or DTR role.

Responsibilities:

  • Assist with trade order execution
  • Communication with dealers and/ or clients in relation to orders
  • Handling all trade bookings and overseeing trade settlements
  • Handling of all account opening procedures
  • Short selling reporting
  • Maintain relationship with clearing agent
  • Maintaining errors registers
  • Administration of primary market activities
  • Other admin and reporting for the sales and dealing desks

The ideal candidate will have:

  • Over two years’ experience working within equity middle office/ bookings / trade support / settlements
  • Experience working with equities sales / trading desks
  • Some knowledge of/ able to use CRM, Bloomberg and IRESS systems
  • Have a good understanding of equity trade bookings and settlements
  • Strong communication skills
  • Ability to build relationships both internally and externally

 

Client Services Manager – Equity Markets

Posted by Anton Murray Consulting on . Posted in

Our client is a well-established and growing financial services/registry business looking for a hands on Client Services Manager to join their team.

The role of a Client Services Manager is to consistently provide excellent customer service and support to clients, as well as represent client needs and goals within the organisation to ensure quality.

Primary Responsibilities

  • To provide excellent customer service ensuring clients are responded to promptly and accurately.
  • Regularly meet with the clients in person reviewing their registry activities, additional services and any further projects or initiatives.
  • Maintains an in-depth knowledge of each of their clients, including their organisation structure (and related entities), their share price and activity and the key contacts. This includes good knowledge of a company’s management team and board of directors.
  • To adhere to agreed service levels and when possible, exceed client’s expectations.
  • Excellent understanding of the internal registry system to effectively manage and control the client registers.
  • Effective and accurate co-ordination and communication associated with allotments, cancellations, expired securities, cross border transfers and buybacks.
  • Work closely with the client to ensure seamless handling of Corporate Actions
  • Is integral in preparation for shareholder meetings including accurate and timely communication of mailings, voting and attendance.
  • Work closely with the e-communications team and the client for e-communications to shareholders on the client’s behalf.
  • Working with Finance to review client billing to ensure accuracy and follows up with the client on outstanding debt.
  • Involvement and takes responsibility for projects or process improvement
  • Identify, recommend and collaborate with the Listed team manager around training gaps, improvements to processes and team development
  • Responsibility to maintain high service outcomes to achieve and exceed service delivery standards
  • To ensure communication from your department to other departments is maintained at a high standard to ensure all stakeholders are briefed in relation to your departments activities

Experience:

  • Experience in a similar role essential.
  • A good knowledge of ASX listing rules, CHESS procedures and guidelines and key ASIC requirements.
  • Strong proficiency with Microsoft Office, including Word, Excel, PowerPoint and Outlook.

Client Service Manager – Employee Share Plans

Posted by Anton Murray Consulting on . Posted in

Our client is a leading financial services organisation with a global presence. A new opportunity is available in the Employee Share Plan team as a Client Service Manager.

Working as part of this dynamic and friendly team, your role will involve:

Responsibilities:

  • Regular (monthly/quarterly) pre-scheduled account meetings with assigned clients (face to face or via phone)
  • Direct client management for assigned clients
  • Working cohesively with other divisions- includes payments, registry, meetings, call centre, IT, risk and compliance
  • Providing excellent customer support to ensure maximum satisfaction and a positive experience for our clients
  • Supervision and management of key events and day to day tasks
  • Creation of a client matrix for every Employee Plan client
  • Regular contact with clients on key events using the client matrix
  • Attending and chairing meetings with assigned clients
  • Attending meetings with other Client Services Managers
  • Work with the Service Delivery team for all processing operational requirements
  • Implementation of new processes, procedures and systems for the Client Service Management team, this may include business user acceptance testing.
  • Identify new areas where potential growth or revenue opportunities exist

Seeking:

  • You must have previous experience within the Employee Share Plan division of Share Registry- circa 3+ years. 
  • You will be highly organised and capable of completing high volumes of workload within fast turn around times.
  • Your attention to detail will be second to none, and your communication skills will be impeccable.

Business Analyst

Posted by Anton Murray Consulting on . Posted in

Our client is a global financial services business looking to add a Business Analyst to their Wellington team on a fixed term contract to July 2021.

Key Responsibilities:

  • Carry out feasibility studies for the project, in conjunction with the business.
  • Analyse critically and constructively requirements formulated by the business.
  • Define acceptance-testing range (tests to be performed, deliverables, etc.) and Execute system testing.
  • Carry out, in conjunction with the business, the necessary change management (documentation, support, training, communication, etc.)
  • Keep all stakeholders informed through regular updates and project documentation.
  • You will focus on:
    • Transition planning and support and change management.
    • Release and deployment management and knowledge management.
    • IT Operations management, technical management, application management and local Service desk.

Key Experience:

  • Approximately 2-3 years’ experience in a similar financial services environment, with sound industry knowledge and some technical knowledge of Custody, Registry, Unit Pricing and Fund Accounting that will be applied to projects.
  • Knowledge of project methodology, process analysis, design and testing methods.
  • Knowledge of ITIL and ability with Visio or Enterprise Architect, DOORS or Caliber, or project and defect management tools.

Our clients include

* Prior invoiced clients across the region.